The ticket system helps to manage client requests and answer their requests.
The Teamleader CRM ticket system keeps track of different client requests, sends client emails, and communicates with them.
2-Fill the different information
Choose Status between the following (New, Open, waiting for a customer, escalated to the third party, closed)
Choose which person to assign the ticket and give it a subject.
3-Provide an answer to the client or add an internal note